Improving Morale and Team Culture through Trauma Informed Leadership

Olivia is an author, researcher, lecturer, mentor, and implementation scientist. Recognising a growing need for trauma-informed workplaces over the last decade, Olivia became increasingly frustrated by the lack of evidence-based resources and supports for business leaders. With long-term collaborator Caitlin Donahoo, Olivia established Reflexa Consulting to address this critical gap. 

Caitlin Donahoo is a health services researcher and project manager with more than 16 years of experience across the health sector, spanning clinical administration, public health, mental health, alcohol and other drugs, and emergency services. She brings extensive knowledge of behaviour change theories, organisational dynamics, and mixed-methods research to her work, ensuring that projects are both evidence-informed and contextually grounded Caitlin has developed deep expertise in research governance, project management, and evaluation, with a proven ability to collaborate across multidisciplinary teams and engage meaningfully with people with lived andliving experience.